Frequently Asked Questions at Kings Party Packages
Welcome to our FAQ page! Here you'll find answers to some of the most common questions about our party planning services in Manchester, Stockport, and the surrounding areas. Whether you're planning a children's party, a wedding, or any special occasion, we're here to help make your event unforgettable.
General Questions
Q1: What areas do you serve?
- A1: We provide party packages and services throughout Manchester, Stockport, and surrounding areas. Please contact us to confirm if we can serve your specific location.
Q2: How do I book a party package?
- A2: Booking a party package with us is easy! You can book by visiting our website and filling out the booking form or by contacting us directly via phone or email. Details are available on our Contact Us page.
Party Packages
Q3: What types of party packages do you offer?
- A3: We offer a wide range of party packages, including bouncy castle rentals, DJ services, themed parties for children like the 3D Princess Carriage and 3D Dinosaur packages, and adult party services such as our Wedding DJ Package. You can view all our packages on our Categories page.
Q4: Can I customise my party package?
- A4: Absolutely! We pride ourselves on tailoring our services to fit your needs. You can customise decorations, choose specific themes, or add additional services like face painting or balloon modelling. Just let us know what you need during the booking process.
Pricing and Payments
Q5: How are your services priced?
- A5: Pricing depends on several factors including the type of package, duration of the event, and any additional services requested. We offer transparent pricing with no hidden costs. For specific pricing details, please request a quote through our contact form.
Q6: What payment methods do you accept?
- A6: We accept various payment methods including cash, credit/debit cards, and bank transfers. Full payment details will be provided during the booking process.
Safety and Insurance
Q7: Are your bouncy castles and equipment safe?
- A7: Safety is our top priority. All our bouncy castles and equipment are rigorously tested and regularly maintained to meet safety standards. Additionally, we are fully insured for public liability.
Q8: What happens in case of bad weather?
- A8: For outdoor events, we monitor the weather closely. If inclement weather is expected, we will contact you to discuss options, which can include rescheduling, relocating the event indoors, or modifying the setup to ensure safety.
After Booking
Q9: What is your cancellation policy?
- A9: We understand that plans can change. Our cancellation policy allows for rescheduling or cancellations with full refunds up to a certain number of days before the event. Specific details can be found in your booking agreement.
Q10: Who sets up the equipment?
- A10: Our professional team handles all aspects of setup and takedown for your event. We arrive early to ensure everything is ready and conduct a full safety check before your guests arrive.
We hope these FAQs have been helpful. If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are excited to help you plan a perfect and stress-free celebration!